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Distracted Operations Shoreside Staff Communication

This document provides guidance for tugboat and towboat companies to reduce the risk of distraction when shoreside administrative, operations, and support staff communicate with vessel employees. The guidance provides best practices for all communication types, with additional, specific guidance for common modes, including:
  • Phone Calls
  • Emails
  • VHF Radio Communications
  • Texts, and
  • Software.
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March 1, 2024