Help AWO Track Vessel Inspection Issues: Report Through Our New Feedback Tracker

CKidd 06/16/26

AWO has launched a new Vessel Inspection Feedback Tracker to better capture member experiences with Coast Guard inspection scheduling difficulties, delays, and related challenges.

This tool is designed to help AWO identify trends, quantify impacts to operations, and collaborate more effectively with the Coast Guard to improve inspection processes, protocols, and policy.

Why are we asking you to share this information?

Members have reported a wide range of issues with vessel inspections, including scheduling difficulties, service delays, and inconsistent practices across units. Collecting this information in a consistent format will allow us to:

  • Convey systemic challenges across geographic regions or inspection types
  • Document operational and economic impacts to members' businesses
  • Engage Coast Guard leadership with concrete examples and compare data

What are we asking you to report?

Members are encouraged to use the form to report:

  • Difficulties scheduling or rescheduling inspections
  • Delays in Coast Guard delivery of inspection services, including limited availability
  • Communication challenges with or between Coast Guard units
  • Any operational or commercial disruptions resulting from inspection-related issues

The form will ask for the Coast Guard unit(s) involved and a description and timeline of events, as well as the estimated duration of delays and resulting operational or economic impacts to your company and your customers.

How will the information be used?

AWO will review submissions to identify trends and, where appropriate, use anonymized examples to support discussions with Coast Guard personnel and inform advocacy efforts. AWO will never share identifying information without clear approval from individual member companies.

Where can I find the Feedback Tracker?

You can also find the form on the AWO website and the AWO app:

  • Log in to the AWO Member Portal, click on the Safety & Advocacy Initiatives tab, and select the Vessel Inspection Feedback Tracker
  • On the AWO App, open the Resources tab, select the Reporting & Feedback folder, and open the Vessel Inspection Feedback Tracker

If you have any questions or concerns, please contact Liam Morcroft or Caitlyn Stewart.